The Operant Philosophy for Designing a High-Performance VCS
Many companies view commission as an unavoidable cost of doing business.
However, Operant knows that variable compensation is one of the most strategic expenditures a company makes each year. Those who share our
philosophy will gain competitive advantage from an Operant-designed compensation
system.
We build your variable compensation system (VCS) based on the following
principles.
- Reward to produce specific and desired business development results.
- Simultaneously maximize company performance and the personal income
of a sales representative in order to attract and retain true sales talent and
to deter imposters.
- Pay above industry average for the company’s desired results, and
below industry average for sub par results.
- Focus the sales reps actions to maximize the value of each transaction
in order to maximize monthly, quarterly or annual business development results.
- The majority of compensation dollars earmarked for the sales force should
be:
- For current performance and not for residuals from legacy performance.
- Variable in nature versus base salary.
By adhering to our philosophy we avoid building systems that lack a strategic
focus and:
- Offer no competitive advantage (i.e., are simply industry standard)
- Pay the same commission for all transactions regardless of their value
to the company.
- Have rewards distant from the results attained creating fuzzy associations
for the sales reps.
- Reward results that are not optimal for the company.
- Aggregate transactions.
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